Q: I'm interested in sending in my saddle for repurposing, how do I start?
A: Visit the "Repurposed Saddle Bag" page, linked here
Q: When will I receive my order?
A: Items that are ‘Ready to Ship’ will be packaged and set out in 1-2 business days. Items that are ‘Made to Order’ will take up to 3 weeks to be completed and prepared for shipping. Once shipped, delivery times will vary but usually fall between 3-7 business days. Please refer to the product’s description to find whether it is ‘made to order’ or ‘ready to ship’.
If tracking indicates that your order has been delivered, Calyse is not responsible for undelivered, stolen or lost packages. For your convenience, no signature is required as standard, however you have the option to request a signature confirmation in the checkout notes for added security.
Q: Do you ship internationally?
A: Yes, I do! Please note that your package may be subject to additional fees upon arrival. Calyse is not responsible for these charges.
Q: Do you have a store?
A: I have a showroom based out of my home studio that I am happy to invite customers in to see my work in person, pick up orders, or shop my in stock inventory. My hours are by appointment, give me a call or email to set up a visit!
Q: If I am suppling a saddle for my bag, is there a discount?
A: I am unable to give discounts for Repurposed Saddle Bag projects, and I'd love to explain why! All of my pricing for repurposed saddle bags (supplied or not) are made up of only my labor and shop supplies. You are not paying anything towards any leather cost. You also receive the benefit of adding any personalization free of charge! This is an incredibly personal service in terms of having a handbag made and I am here to dedicate extended amounts of time to ensure you receive the very best product and service.
Q: I don't have a saddle to send in, but I want a saddle bag! How do I get one?
A: Check out the Offerings page for ready-made creations!
Q: Can I have just my halter, bridle or nameplate incorporate into a bag style?
A: Absolutely! There are quite a few styles where this can be applied. Send me an email to get started.
Q: I have old saddles, do you need any?
A: I am very happy and grateful to take in any saddle / tack donations that I can pick up within driving distance of my studio. So many tack items are discarded to the landfill everyday. This issue is part of what sparked my interest in repurposing the beautiful tack that may not be safe to use in the sport anymore.