We stand behind the quality of our products. If something on your bag happens to fail due to a flaw in design we will happily assess the situation and make it right for you. We cannot cover things like stains or scratches due to wear and tear. If you need assistance with your bag please send us an email.
We are still such a small business and because of this do not accept returns. However, if your item is in new, un-used condition, we will issue a store credit or exchange upon receiving the product (shipped by the buyer) within 14 days. Custom / customized items excluded.
*The above terms only apply to our handmade goods. Vintage clothing is final sale.
Thank you for choosing to shop small and sustainable with us. We appreciate your support.