We stand behind the quality of our products. If something on your bag happens to fail due to a flaw in design we will happily assess the situation and make it right for you. We cannot cover things like stains or scratches due to wear and tear. If you need assistance with your bag please send us an email.
If you are unhappy with your order when you receive it, we will accept returns in new, un-used condition within 14 days. To request a return, please send us an email. Custom orders excluded.
*The above terms only apply to our handmade goods, not vintage items.
Thank you for choosing to shop small and sustainable with us. We appreciate your support.